Below is a list of major utility providers that server the Magnolia Place Community:

Communications Providers* (Phone, Cable, Satellite, and Internet)

* Please Note:  Currently, BellSouth does NOT provide telephone & Internet related services to our neighborhood, therefore Verizon is our major telecommunications carrier.

 Time Warner Cable® - 1 (866) 4TWCNOW (489-669) - [for web site click here]
(Cable TV w/DVR & HDTV, Internet, and Phone provider)

 DirecTV® - 1 (800) 238-7177 - [for web site click here]
(Satellite TV w/TiVo & HDTV, and Internet via Satellite.  Check the HOA rules for proper dish placement/installation)

 Dish Network® - 1 (800) 333-DISH (3474) - [for web site click here]
(Satellite TV w/DVR & HDTV, and Internet via DSL.  Check the HOA rules for proper dish placement/installation)

 Frontier® (formerly Verizon®) - 1 (800) 483-4000 - [for web site click here]
(Phone, Internet via DSL provider)

Electricity, Water & Sewer, Natural Gas, Waste, and Security

 Duke Power® - (919) 382-3200 - [for web site click here]
(Electricity Provider)
To report an outage, call: 1 (800) POWERON (769-3766)

 Water Management / Water & Sewer (City of Durham) - (919) 560-4412 - [for web site click here]
(Water & Sewer Provider)

 PSNC Energy®  - 1 (877) 776-2427 - [for web site click here]
(Natural Gas Provider)

 Solid Waste Management (City of Durham) - (919) 560-4185 - [for web site click here]
(Garbage & Recycling Collection Provider)
Note: Garbage collection is on Monday’s only (that’s right, 1 day a week).  If the Monday falls on a holiday, they will pick your trash up on the following day.  When recycling, make sure your plastics are in their container properly, and that your cardboard/empty boxes are flattened and no more than 3’ x 3’.  They will not pick up your trash if you’re not in compliance with their rules (and they may even leave you a nice note on why they didn’t pick it up in the first place - if you’re lucky).

Also, City ordinance mandates that all trash containers be moved back to your garage, or the side/back of your house once the trash has been picked up/removed (double check your HOA rules as well on this topic).

More complete rules can be found on their web site, recommended especially for “new” residents moving to our neighborhood - click here for more details.

 ULOCO / More Local Information for Area Newcomers  - 1 (800) 632-4949 - [for web site click here]
(CALL BEFORE YOU DIG!)

 Security/Alarm Providers: ADT® Home Security Systems, BellSouth® Security Systems, CPI Security Systems - [These are 3 well known companies that provide security services for our community.  Click on each of their names to be directed to their respective web site.]

NOTE:  If you do in fact install/activate a security system in our community, you MUST apply for an alarm permit with the City of Durham.  To view and print a copy of the City of Durham’s “Alarm Application”, [click here]*.  This copy was obtained on: September 15th, 2011.  If you have additional questions, or wish to appeal a false alarm, go to the City of Durham's Police and Fire Alarm System Regulations.